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HEALTH TOURISM COMPLAINTS

Wronged by a clinic abroad?
We help you fight back.

Dental veneers gone wrong. Hair transplants performed by technicians. Cosmetic surgery complications ignored. You're not alone — and you have rights.

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Common health tourism complaints we handle

Every year, hundreds of thousands of people travel abroad for dental work, hair transplants, cosmetic surgery, eye laser treatment, and bariatric procedures. Most have positive experiences. But when things go wrong, patients are left with botched results, broken promises, and clinics that stop responding.

Dental tourism
Botched veneers, cracked crowns, implant failures, nerve damage, "lifetime warranty" that clinics refuse to honour. Turkey, Hungary, and Thailand are the most reported countries.
Hair transplant
Procedures performed by technicians instead of surgeons, overharvesting, unnatural hairlines, patchy results, and clinics using bait-and-switch tactics with promotional materials.
Cosmetic surgery
Breast augmentation complications, rhinoplasty errors, liposuction damage, tummy tucks gone wrong. Lack of informed consent and failure to disclose risks.
Eye laser & other
LASIK complications, bariatric surgery aftercare failures, fertility treatment disputes, and any medical procedure abroad where the standard of care was breached.

Your rights as a medical tourist

Whether you were treated in Turkey, Thailand, Mexico, or Hungary, you have legal rights. Most countries have consumer protection laws, medical licensing requirements, and complaint mechanisms that apply to foreign patients equally.

Key rights you should know

You have the right to informed consent — the clinic must explain all risks in a language you understand before treatment. You have the right to see proof that your treating doctor is licensed and qualified. In Turkey, the mandatory Komplikasyon Sigortası (complication insurance) has been required since January 2026, covering post-treatment complications. You also have the right to file complaints with the local health ministry, consumer protection boards, and — if you paid by credit card — to initiate a chargeback dispute with your bank.

What evidence should you collect?

WhatsApp messages and emails with the clinic are critical evidence. Keep all receipts, consent forms, treatment plans, and before/after photos. If the clinic made verbal promises about guarantees or warranties, check if any of these were confirmed in writing. Screenshot everything — clinics have been known to delete chat histories when disputes arise.

How ClaimAbroad helps

We are completely independent. We do not work with clinics, we do not accept referral fees, and we have zero affiliations with any medical provider. When you file a complaint on ClaimAbroad, here's what happens:

1. You report
File your complaint for free. Describe what happened, name the clinic, and upload any evidence. Takes about 3 minutes.
2. We review
A real person reviews every submission before it's published. We may contact you to strengthen your case with additional documentation.
3. We publish
Your complaint is published on ClaimAbroad, warning other potential patients. Your personal identity is always protected.
4. We help resolve
Get matched with verified professionals — or use our DIY complaint kits to file official complaints, chargebacks, and legal escalations yourself.

Frequently asked questions

Can I sue a foreign doctor for botched surgery?
Yes. Medical malpractice laws exist in virtually every country. The process varies by jurisdiction — in Turkey, you can file complaints with the Health Ministry, the Consumer Arbitration Board, or pursue civil litigation. ClaimAbroad can guide you through the correct channel for your specific case.
What is the statute of limitations for medical negligence abroad?
It varies by country. In Turkey, the general limitation period for medical malpractice claims is typically 5 years from the date of the incident. In EU countries, it ranges from 1 to 10 years. Act quickly — the sooner you file, the stronger your case.
Can I get a chargeback for a dental treatment that went wrong?
If you paid by credit card, you may be able to initiate a chargeback dispute with your bank. This is often the fastest route to recovering funds. You'll need evidence that the service was not delivered as promised — photos, messages, and expert opinions strengthen your case significantly.
My hair transplant was done by a technician, not a doctor. Is that legal?
In most countries including Turkey, hair transplant procedures must be performed by or under the direct supervision of a licensed physician. If a technician performed your procedure without proper medical supervision, this may constitute a violation of medical regulations and grounds for a formal complaint.
The clinic promised a lifetime warranty but now refuses to honour it.
Verbal and written warranties are generally enforceable under consumer protection law. If you have any written evidence of the warranty — WhatsApp messages, emails, brochures, website screenshots — this strengthens your case considerably. File a complaint on ClaimAbroad and we'll help you determine the best course of action.
Is ClaimAbroad affiliated with any clinics?
No. ClaimAbroad is completely independent. We do not work with clinics, we do not accept referral fees, and we have zero partnerships with any medical provider. Our sole purpose is to protect patients and hold clinics accountable.

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